REMINDER: Register for Jan. 11 Webcast: Understanding CAHPS Surveys
REMINDER: Register for Jan. 11 Webcast – Understanding CAHPS® Surveys: A Primer for New Users
Date: Wednesday, Jan. 11
Time: 1-2 p.m. ET
This webcast will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys, explain how they focus on patients’ priorities, describe how they build on current research in survey development and administration, and discuss how organizations use survey results to improve patient experience.
- Caren Ginsberg, Ph.D., Agency for Healthcare Research and Quality
- Stephanie Fry, Westat
- Dale Shaller, M.P.A., Shaller Consulting Group (moderator)
For questions, please contact the CAHPS User Network at [email protected] or 1-800-492-9261.
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers about their experiences with health care. The CAHPS program at the U.S. Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of CAHPS surveys, instructional materials, and databases, and provides technical assistance to users. Learn more about AHRQ’s CAHPS program.
AHRQ’s CAHPS Database receives data voluntarily submitted by users that have administered either the CAHPS Health Plan Survey, the CAHPS Home and Community Based-Services Survey, or the CAHPS Child Hospital Survey. The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers, and other interested organizations. Learn more about AHRQ’s CAHPS Database.